PRIVACY POLICY OF
GMVT TECHNOLOGIES PRIVATE LIMITED
PRIVACY POLICY OF GMVT TECHNOLOGIES PRIVATE LIMITED
Last updated: February 10, 2025
GMVT Technologies Private Limited ("the Company", "we", "us", "our", "TMTC" which expressions, unless repugnant to the context thereof, shall include its subsidiaries) is committed to protecting the privacy of the users ("user"/ "you" / "your") of its website https://themedicaltravelcompany.com/ offered by TMTC (collectively, "Site") and has provided this privacy policy ("Privacy Policy", "Policy") to familiarize you with the manner in which TMTC uses, discloses, collects, stores, transfers your personal data and information ("Data") when you use our Site (collectively "Service(s)").
This Privacy Policy is published pursuant to, and in compliance with Zimbabwe's Cyber & Data Protection Act, 2021, and the rules and regulations thereunder.
The terms of the Policy provided herein govern your use of the Site and the information accessible on or from the Site. The Policy also lays down how TMTC may collect, use and share any information you provide. TMTC reserves the right, at its discretion, to change, modify, add or remove portions of this Policy at any time. TMTC recommends that you review this Policy periodically to ensure that you are aware of the current privacy practices.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "Control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Authority means Postal and Telecommunications Regulatory Authority of Zimbabwe established in terms of section 5 of the Postal and Telecommunications Act.
- Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
- Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- Personal Data shall mean information which could reasonably be used to identify you personally, such as your name, email address, physical address, mobile number or other relevant personal details, medical details (including but not limited to, medical history, allergies and other clinical data) and demographic information, such as gender or similar information.
- Service Provider means any natural or legal person who processes the Data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Collection of Data
While you are using the Service, we collect your Data directly or indirectly provided by you via the details entered by you on our Site, which includes:
Information provided by you
While using our Service, we may ask you to provide us with certain personally identifiable information such as your name, phone number, email accounts etc. that can be used to contact or identify you.
Information that we automatically save
We automatically save the information about the use of our Service as well as the information regarding your network, network devices, browser version, mobile devices and other media devices when you use our Service or view our content. This includes:
- Usage Data, that is information such as your Device's Internet Protocol address (e.g. IP address), information about your Device (system configuration, browser type, browser version), the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data;
- Data gathered by the use of Cookies, web beacons and other tracking technologies;
- Data from the internet service providers or the other media device providers who make our Services available on their Devices;
- We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Please read our Cookie Policy for more information.
Sensitive Personal Information
Though, we do not ask you to disclose any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sex life, marital status, family status, biometrics or genetic characteristics, criminal background or trade union membership) on the Site, or otherwise to us. But, if you choose to send or disclose any sensitive personal information to us when you use the Services, you acknowledge and expressly consent to our collecting, processing, storing, and using such sensitive personal information in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal information, you must not submit such sensitive personal information through our Site.
The Company may process any sensitive personal information given by you without your consent in circumstances where:
- the processing is necessary to carry out the obligations and specific rights of the Company in the field of employment law; or
- the processing is necessary to protect the vital interests of the users or of another person, where the user is physically or legally incapable of giving his or her consent or is not represented by his or her legal, judicial or agreed representative; or
- the processing is carried out in the course of its legitimate activities by a foundation, association or any other non-profit organisation with a political, philosophical, religious, health-insurance or trade-union purpose and on condition that the processing relates solely to the members of the organisation or to persons who have regular contact with it in connection with such purposes and that the Data is not disclosed to a third party without the user's consent; or
- the processing is necessary to comply with national security laws; or
- the processing is necessary, with appropriate guarantees, for the establishment, exercise or defense of legal claims; or
- the processing relates to Data which has been made public by the user; or
- the processing is necessary for the purposes of scientific research: Provided the Authority shall be entitled to specify the conditions under which such processing may be carried out; or
- the processing of Data is authorised by a law or any regulation for any other reason constituting substantial public interest.
Use of your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide you with news, special offers and general information about other services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- To manage your requests: To attend and manage your requests to us.
- For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
- For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing strategies and your experience.
We may share your Personal Data in the following situations:
- With Service Providers: We may share your Personal Data with Service Providers to monitor and analyse the use of our Service, to contact you.
- For business transfers: We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our Affiliates, in which case we will require those affiliates to honour this Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we Control or that are under common control with us.
- With business partners: We may share our information with our business partners to offer you certain products, services or promotions.
- With other users: When you share Personal Data or otherwise interact in the public areas with other users, such information may be may be publicly distributed outside.
- With your consent: We may disclose your Personal Data with companies, organizations or individuals outside of TMTC when we have provided your consent to do so. Provided, however, by accessing our Services, you have consented to the use of Data hereunder.
- For security purposes: If any illegal activity is assumed (technical or payment fraud), then in order to protect the users and the public, and to defend the right or property of TMTC, we may disclose the Data.
Retention of your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this Usage Data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this Usage Data for longer time periods.
Transfer of your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, servers located in Zimbabwe and/or outside Zimbabwe, where the data protection laws may differ than those from your jurisdiction.
Your consent to this Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your Data is treated securely and in accordance with this Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your Data and other Personal Data.
Your Rights
You have the right to exercise control over your Personal Data provided to or collected by the Company. These rights among other rights outlined in this Policy include the following:
- Right to Access and Review: You have the right to access and review the Personal Data that we hold about you. Upon request, we will provide you with a summary of such information in a clear and understandable format, subject to any legal or regulatory requirements.
- Right to Rectify: If any of your Personal Data held by us is found to be inaccurate, incomplete, or outdated, you have the right to request corrections or updates. We will take reasonable steps to validate and rectify the information promptly upon receiving such a request.
- Right to Withdraw Consent: Where we rely on your consent to process your Personal Data or sensitive personal information, you have the right to withdraw that consent at any time. Please note that withdrawal of consent may impact your access to certain features or Services offered by the Company.
- Right to Request Deletion: You may request that we delete your Personal Data from our systems. Subject to applicable laws and retention requirements, we will comply with such requests within a reasonable timeframe.
Disclosure of your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Security of your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. In case you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately by contacting us via email at [email protected].
In any event, you always have the right to lodge a complaint in relation to any misuse or loss or unauthorized access to your Data with the Authority.
Our Service does not address anyone under the age of 18 (eighteen). We do not knowingly collect personally identifiable information from anyone under the age of 18 (eighteen). We consider it the responsibility of parents to monitor their children's use of our Services. For a minor's safety, we don't allow usage of our Services without parental guidance.
We do not seek or intend to seek to receive any Personal Data from minors. Should a parent or guardian have reason to believe that your child has provided us with Personal Data, please contact us to ensure that the Personal Data is removed. If we become aware that we have collected Personal Data from anyone under the age of 18 (eighteen) without verification of parental consent, we will take steps to remove that Data from our servers.
If we need to rely on consent as a legal basis for processing your Data and your country requires consent from a parent, we may require your parent's consent before we collect and use that Data.
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every website you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.
We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.
You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.
Your continued use of our Services will be taken as an acceptance of the updated privacy policy. We will seek your fresh consent before we collect more Personal Data from you or when we wish to use or disclose your Personal Data for new purposes.
We confirm that this Policy is the description of its operations regarding the user Data. Subject to the provisions in this Policy, the liability of TMTC shall be limited to the removal of Data from the systems and the removal of other personally identifiable elements. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of TMTC for all claims for damages under the provision of the Services, including claims concerning the violation of this Policy, shall be governed by the provisions under the Terms and Conditions as mentioned on the website of the Company. Your continued use of our Service constitutes your agreement to this Policy and any amendments thereof.
If you have any questions about this Policy, you can contact us:
- By email:[email protected]
- By visiting this page on our website:https://themedicaltravelcompany.com
- By phone number:+91 79823 29170
GMVT Technologies Private Limited ("the Company", "we", "us", "our", "TMTC" which expressions, unless repugnant to the context thereof, shall include its subsidiaries) is committed to protecting the privacy of the users ("user"/ "you" / "your") of its website https://themedicaltravelcompany.com/ offered by TMTC (collectively, "Site") and has provided this privacy policy ("Privacy Policy", "Policy") to familiarize you with the manner in which TMTC uses, discloses, collects, stores, transfers your personal data and information ("Data") when you use our Site (collectively "Service(s)").
This Privacy Policy is published pursuant to, and in compliance with Zimbabwe's Cyber & Data Protection Act, 2021, and the rules and regulations thereunder.
The terms of the Policy provided herein govern your use of the Site and the information accessible on or from the Site. The Policy also lays down how TMTC may collect, use and share any information you provide. TMTC reserves the right, at its discretion, to change, modify, add or remove portions of this Policy at any time. TMTC recommends that you review this Policy periodically to ensure that you are aware of the current privacy practices.
1. Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "Control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Authority means Postal and Telecommunications Regulatory Authority of Zimbabwe established in terms of section 5 of the Postal and Telecommunications Act.
- Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
- Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- Personal Data shall mean information which could reasonably be used to identify you personally, such as your name, email address, physical address, mobile number or other relevant personal details, medical details (including but not limited to, medical history, allergies and other clinical data) and demographic information, such as gender or similar information.
- Service Provider means any natural or legal person who processes the Data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
2. Collecting and Using Your Personal Data
Collection of Data
While you are using the Service, we collect your Data directly or indirectly provided by you via the details entered by you on our Site, which includes:
Information provided by you
While using our Service, we may ask you to provide us with certain personally identifiable information such as your name, phone number, email accounts etc. that can be used to contact or identify you.
Information that we automatically save
We automatically save the information about the use of our Service as well as the information regarding your network, network devices, browser version, mobile devices and other media devices when you use our Service or view our content. This includes:
- Usage Data, that is information such as your Device's Internet Protocol address (e.g. IP address), information about your Device (system configuration, browser type, browser version), the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data;
- Data gathered by the use of Cookies, web beacons and other tracking technologies;
- Data from the internet service providers or the other media device providers who make our Services available on their Devices;
- We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Please read our Cookie Policy for more information.
Sensitive Personal Information
Though, we do not ask you to disclose any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sex life, marital status, family status, biometrics or genetic characteristics, criminal background or trade union membership) on the Site, or otherwise to us. But, if you choose to send or disclose any sensitive personal information to us when you use the Services, you acknowledge and expressly consent to our collecting, processing, storing, and using such sensitive personal information in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal information, you must not submit such sensitive personal information through our Site.
The Company may process any sensitive personal information given by you without your consent in circumstances where:
- the processing is necessary to carry out the obligations and specific rights of the Company in the field of employment law; or
- the processing is necessary to protect the vital interests of the users or of another person, where the user is physically or legally incapable of giving his or her consent or is not represented by his or her legal, judicial or agreed representative; or
- the processing is carried out in the course of its legitimate activities by a foundation, association or any other non-profit organisation with a political, philosophical, religious, health-insurance or trade-union purpose and on condition that the processing relates solely to the members of the organisation or to persons who have regular contact with it in connection with such purposes and that the Data is not disclosed to a third party without the user's consent; or
- the processing is necessary to comply with national security laws; or
- the processing is necessary, with appropriate guarantees, for the establishment, exercise or defense of legal claims; or
- the processing relates to Data which has been made public by the user; or
- the processing is necessary for the purposes of scientific research: Provided the Authority shall be entitled to specify the conditions under which such processing may be carried out; or
- the processing of Data is authorised by a law or any regulation for any other reason constituting substantial public interest.
Use of your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide you with news, special offers and general information about other services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- To manage your requests: To attend and manage your requests to us.
- For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
- For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing strategies and your experience.
We may share your Personal Data in the following situations:
- With Service Providers: We may share your Personal Data with Service Providers to monitor and analyse the use of our Service, to contact you.
- For business transfers: We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our Affiliates, in which case we will require those affiliates to honour this Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we Control or that are under common control with us.
- With business partners: We may share our information with our business partners to offer you certain products, services or promotions.
- With other users: When you share Personal Data or otherwise interact in the public areas with other users, such information may be may be publicly distributed outside.
- With your consent: We may disclose your Personal Data with companies, organizations or individuals outside of TMTC when we have provided your consent to do so. Provided, however, by accessing our Services, you have consented to the use of Data hereunder.
- For security purposes: If any illegal activity is assumed (technical or payment fraud), then in order to protect the users and the public, and to defend the right or property of TMTC, we may disclose the Data.
Retention of your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this Usage Data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this Usage Data for longer time periods.
Transfer of your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, servers located in Zimbabwe and/or outside Zimbabwe, where the data protection laws may differ than those from your jurisdiction.
Your consent to this Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your Data is treated securely and in accordance with this Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your Data and other Personal Data.
Your Rights
You have the right to exercise control over your Personal Data provided to or collected by the Company. These rights among other rights outlined in this Policy include the following:
- Right to Access and Review: You have the right to access and review the Personal Data that we hold about you. Upon request, we will provide you with a summary of such information in a clear and understandable format, subject to any legal or regulatory requirements.
- Right to Rectify: If any of your Personal Data held by us is found to be inaccurate, incomplete, or outdated, you have the right to request corrections or updates. We will take reasonable steps to validate and rectify the information promptly upon receiving such a request.
- Right to Withdraw Consent: Where we rely on your consent to process your Personal Data or sensitive personal information, you have the right to withdraw that consent at any time. Please note that withdrawal of consent may impact your access to certain features or Services offered by the Company.
- Right to Request Deletion: You may request that we delete your Personal Data from our systems. Subject to applicable laws and retention requirements, we will comply with such requests within a reasonable timeframe.
Disclosure of your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Security of your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. In case you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately by contacting us via email at [email protected].
In any event, you always have the right to lodge a complaint in relation to any misuse or loss or unauthorized access to your Data with the Authority.
3. Children's Privacy
Our Service does not address anyone under the age of 18 (eighteen). We do not knowingly collect personally identifiable information from anyone under the age of 18 (eighteen). We consider it the responsibility of parents to monitor their children's use of our Services. For a minor's safety, we don't allow usage of our Services without parental guidance.
We do not seek or intend to seek to receive any Personal Data from minors. Should a parent or guardian have reason to believe that your child has provided us with Personal Data, please contact us to ensure that the Personal Data is removed. If we become aware that we have collected Personal Data from anyone under the age of 18 (eighteen) without verification of parental consent, we will take steps to remove that Data from our servers.
If we need to rely on consent as a legal basis for processing your Data and your country requires consent from a parent, we may require your parent's consent before we collect and use that Data.
4. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every website you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.
5. Changes to this Privacy Policy
We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.
You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.
Your continued use of our Services will be taken as an acceptance of the updated privacy policy. We will seek your fresh consent before we collect more Personal Data from you or when we wish to use or disclose your Personal Data for new purposes.
6. Limitation of Liability
We confirm that this Policy is the description of its operations regarding the user Data. Subject to the provisions in this Policy, the liability of TMTC shall be limited to the removal of Data from the systems and the removal of other personally identifiable elements. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of TMTC for all claims for damages under the provision of the Services, including claims concerning the violation of this Policy, shall be governed by the provisions under the Terms and Conditions as mentioned on the website of the Company. Your continued use of our Service constitutes your agreement to this Policy and any amendments thereof.
7. Contact Us
If you have any questions about this Policy, you can contact us:
- By email:[email protected]
- By visiting this page on our website:https://themedicaltravelcompany.com
- By phone number:+91 79823 29170